Miller's Family Rewards FAQ's
Most frequent questions and answers
Signing up is Easy! Visit millerandsonssupermarket.com and select the “Rewards” link. Select “Register” to create an account. Be sure to include your mobile phone number so you can enter this at checkout.
Select “Go Green with Paperless Receipts” to receive email with receipt.
Select “Join our promotions and rewards program” to allow us to send you promotions and offers via email.
Important: You will receive a confirmation email after registering. Be sure to confirm account set up with the link in the email.
Miller’s has discontinued the Appcard rewards program. We will be migrating to the Loyalty Program that is directly connected to the Point of Sale System. Customers will still continue to enter phone number at checkout. Phone number will be entered on the credit card reader. Existing customer points have been moved over to the new Point of Sale Loyalty program.
Customers will now have Reward points total, Accrued Points, Redeemed Points, and any other offers printed on the receipt.
And an option for customers to have a receipt sent to your email.
Existing Appcard customers are encouraged to visit millerandsonssupermarket.com and select the “Rewards” link. Once there – select the “Update Account” link. Select either “text” or “email”. Enter your phone number or email. Enter the verification code and create a password.
This will allow existing Appcard Loyalty customers to sign into Miller’s Family Rewards account with phone number and password.
Once this is done – you can view rewards balance, any offers available, account settings, purchase e-Gift Cards, and view past purchases.
No. Just enter your phone number at checkout.
No. You will receive any promotional pricing with out entering your phone number at check out. You will not earn points and receive rewards without entering your phone number at checkout.
Enter your phone number every time at check out. Earn 1 Point for every $1.00 spent.
Earn 2 Points for every $1.00 spent on Food Club items.
Receive 100 bonus points when you sign up.
Other rewards will be offered based on store promotions and your purchase history.
There is no limit.
Rewards points will not expire unless there is 9 consecutive months of no customer activity. At this time – points are forfeit.
Other promotions and rewards may have specific expiration dates.
You can earn points on all items in store and online except the following:
We are unable to give points for a past transaction if a phone number was not entered at checkout.
Yes. After you register you can visit millerandsonssupermarket.com. Select the “Rewards” link. Or browse directly to loyalty.millerandsonssupermarket.com. You will be prompted to install the app for Android or IOS. This app is not available in Google Play Store or Apple store.
Sign in to your Miller’s Family Rewards account to view current rewards balance, current offers available, purchase e-Gift Cards, review or change your account profile and view past purchases.
Miller and Son’s Supermarket collects your phone number at a minimum to sign up for Miller’s Family Rewards. We will never sell your personal information to anyone. We use this information to better understand customer buying habits and reward our customers.
If you complete registration to Miller’s Family Rewards and give us your email address you may receive promotional emails in which you can “unsubscribe” at any time.
You may also receive text messages and push notifications for promotions. You may “opt-out” of text messaging at any time. You can change settings on your mobile device for push notifications.
Email us at:
Miller's Family Rewards
Terms and Conditions
The Miller’s Family Rewards Program (“Program”) is offered to Miller & Son’s Supermarket customers at the sole discretion of Miller & Son’s, Inc. and is open only to individuals who are eighteen (18) years of age and older and have enrolled in the Program with a valid phone number. The Miller’s Family Rewards program is not targeted toward, or intended for use by anyone under age 18. Your Miller’s Family Rewards account (“Account”) is issued by Miller & Son’s, Inc. (herein after “we,” “our” or “us”) located in Verona and Mount Horeb Wisconsin. The terms and conditions set forth herein govern the Program (“Program Rules”). In these Program Rules, “you” or “your” means all persons responsible for complying with these Program Rules, including natural persons, companies, and other business entities, whether or not incorporated, or the person or party who applied for the Account, or any person you authorize to use your Account. Upon enrollment, your phone number is the primary ID to your Miller’s Family Rewards Account. You may only have one (1) Account linked to your name/business. The exception to this rule is if you are “Head of Household”. You may have other family members grouped together for Loyalty Points accrual. Only specified Household members can redeem points. The Program is not subject to an annual program fee.
By enrolling in the Program as a member (“Member”), you will be able to earn rewards points, punch cards, digital coupons, store coupons, Rewards by, among other things, purchasing qualified products at Miller and Son’s Supermarket locations. To enroll, you must meet the terms for participation established by us to obtain a Miller’s Family Rewards account. You acknowledge that Miller & Son’s Inc. may use the information you provide during Program enrollment as a way to communicate Program changes, reward coupons, special offers, and other benefits for Program members, promotions and sweepstakes. You may choose to opt-out of these communications by clicking “Unsubscribe” at the bottom of any e-mail.
Once your Miller’s Family Rewards account (“Account”) is activated at millerandsonssupermarket.com or in-store, and you have provided us with a valid phone number, we will establish an Account in your name. We may refuse to grant to you, and you may not use, a username, phone number, (or e-mail address) that is already being used by someone else, that may be construed as impersonating another person, that belongs to another person, that we determine may violate the intellectual property or other rights of any person, that is offensive in our sole determination, or that we reject for any other reason in our sole discretion. You agree to provide us with, and keep up-to-date, accurate, truthful and complete account information (including, but not limited to your e-mail address). You may only collect Rewards in one Account. Your Account is non-transferable and may not be sold, combined or otherwise shared with another person, except as provided in this paragraph. Unless by exception you are “Head of Household” and have members grouped to your account. If you violate these terms and conditions, commit fraud or falsify information in connection with your use of the Program in our sole discretion, we may terminate your Account, and you will forfeit any pending current or future Rewards. You may elect to close your Account at any time by notifying Miller and Son’s Supermarkets. Upon closure of your Account, any rights to redeem Rewards from that Account are lost.
You may earn Rewards in the Program in many ways, including but not limited to the following:
Loyalty Points Accrual: Reward Points may be earned after any qualifying purchase at any Miller and Son’s Supermarket location in-store or online order. Reward Points accumulation will begin on the day you first use your Account; however you cannot redeem Rewards Points until you register with the Program.
Punch Card Rewards: Punch Card Rewards may be earned by purchasing qualified products at Miller and Son’s Supermarket locations. Punch Card Reward accumulation will begin on the day you first use your Account; however you cannot redeem Punch Card Rewards until you register with the Program. Please refer to the mobile app or millerandsonssupermarket.com for a listing of current punch card rewards.
On occasion, there may be promotional offers for the Rewards Program which provide the opportunity to accumulate additional Rewards as defined by the separate terms of that promotion, which shall be referred to as “Additional Rewards”. Rewards and Additional Rewards are subject to the limitations defined below under “Rewards Redemption”.
To earn Rewards, you must enter phone number once the transaction has been initiated, but before the transaction has been finalized. If you do not enter your phone number transaction cannot be recorded. Miller’s Family Rewards Members also have the option to enter their fingerprint on biometric device in lieu of entering their phone number to earn Rewards. Rewards are issued for promotional purposes only. Rewards earned have no cash value. Rewards may not be assigned, sold, transferred, and/or pledged to any third party. You have no property rights or other legal interests in Rewards. Rewards from separately enrolled Accounts may not be combined into one Account unless by exception a “Head of Household” has other group members enrolled. There is no maximum amount of Rewards that you can accumulate in the Program, subject to the expiration of Rewards. Rewards may only be earned in-store or on ecommerce site when placing online orders.
We have the right to monitor all Account activity. If, in our sole discretion, we believe or suspect that you, or anyone using your Account has engaged in any fraud, abuse or suspicious activity; failed to follow the Program Rules; or made any misrepresentations, we reserve the right to close or freeze your Account immediately, prohibit you from accruing and/or earning Rewards on your Account, and/or cause you to forfeit any Rewards not already redeemed. If your Rewards are cancelled or forfeited for any reason, we will not reinstate those Rewards to your Account. If your Account is closed for any reason, your membership in the Program will be terminated. We have the right to deactivate Accounts that have been inactive for 12 consecutive months. If we believe that you, or anyone using your Account, has conducted any fraudulent activity, we reserve the right to take any necessary legal action and may have grounds to confiscate any Rewards redeemed as a result of such activity. In addition, you may be liable to us for monetary losses, including costs, and damages and reasonable attorneys’ fees, and you will not be allowed to participate in the Program in the future.
If you have any questions about your Account balance, or if you believe that your Account has been the subject of any suspicious activity, please call (608) 845-6478.
Miller’s Family Rewards: Each unused Reward Point expires on 12-31 at midnight every year.
Additional Rewards: Additional Rewards may have shorter expiration terms, which will be defined by the separate terms of that promotion.
Reward Points earned will be available for use within a few minutes after you register your account in store or at millerandsonssupermarket.com The availability for use and redemption of any Additional Rewards will be governed by the separate terms of that promotional offer. Rewards will be redeemed on a first-earned, first-redeemed basis. All Rewards Point redemptions are final and may not be cancelled.
We are not responsible for any tax liability that you may have in connection with your Rewards Points or this Program. Any disputes concerning Rewards Points will not affect your payment obligations for your purchases. We are not responsible for any disputes among you or any authorized users relating to the Program. If you have any questions regarding the Program, please call us at (608) 845-6478.
We reserve the right to approve, deny or revoke participation in the Program to any individual for any reason whatsoever on an immediate basis and without prior notice. If we determine that you have registered more than one (1) Account to your name/business, we reserve the right to terminate all of your Accounts without further notice.
We may cancel, modify, restrict, waive or terminate any of the Program Rules, including but not limited to the rules for earning and redeeming Rewards Points and the expiration policy for Rewards Points, at any time, with or without notice to you, even though these changes may affect your ability to use any Rewards Points you have already earned. Your continued participation in the Program constitutes your acceptance of any changes to the terms and conditions of the Program. You are responsible for remaining knowledgeable of any changes that we make to the Program and the Program Rules. The most current version of these Program Rules will be available on the website www.millerandsonssupermarket.com and will supersede all previous versions of these Program Rules.
The Program has no predetermined termination date and may continue until such time as we decide to terminate the Program. We may terminate the program at any time in our sole discretion. If we terminate the Program, we will notify you via the email address you supplied at the time of registration. Upon termination of the Program, your ability to earn additional Rewards Points will terminate immediately, and you will have to use any available Rewards Points remaining in your Account prior to the expiration pursuant to the above-referenced expiration of Rewards Points. After that date, any remaining Rewards Points will be forfeited without compensation. We reserve the right to deactivate your account after 12 consecutive months of no account activity.
We make no guarantees, warranties or representations of any kind concerning the Program. By participating in the Program, you accept and agree to be bound by these Program Rules, and you release us and our affiliates and partners from liability regarding any earning, redemption and use of Rewards Points, including any rewards that, after receipt, may be lost, stolen or destroyed. You also expressly acknowledge and agree that you are not entitled to rely upon, and have not relied upon, any representation by us that is not expressly stated in these Program Rules.
The Program is void where prohibited by federal, state or local law. These Program Rules (as we may amend them from time to time) set forth all the terms of the Program. We have no other obligation with respect to the Program beyond those described in these Program Rules.